Returns

Request a return

You may return your order at your cost within 30 days from receipt for a refund or a replacement. 

We aim to process returns within two working days of receipt. Please allow up to five working days for the credit to be applied to your account. 

We recommend you return via a signed-for service, as we will only refund or replace the goods we receive.

Only goods that are unworn, unwashed, not embroidered, not bespoke and returned in a pristine condition will be refunded or replaced. We reserve the right to offer a partial refund, or no refund at all, for returns that are not compliant.

We reserve the right to charge a 20% restocking fee or £10, whichever is greater, for B2B buyers.

To return an item, please circle the products you are returning and use the return label provided on the packing slip that accompanied your order. For exchanges, circle the item and specify the new size. Note that you are responsible for the return/exchange postage costs.